Our client is looking for a contract Billing Associate now thru December.

The ideal candidate will have previous high volume billing experience in a cloud-based billing system..

• Manage and resolve member billing inquiries and answer any incoming calls
• Respond timely to internal billing requests from our Sales and Member Success teams
• Review and update account and invoicing data in our billing system
• Investigate invoicing and payment discrepancies
• Record payments to member accounts and lead outstanding payment collection efforts
• Coordinate and prepare documents in conjunction with our vendor registration process
• Challenge the “status quo” by proposing process improvements to streamline billing operations
• Collaborate with the B2B team to review enterprise contracts to ensure accurate & timely invoicing
• Support with any system initiatives that impact billing operations
• Collaborate with external teams to ensure smooth billing processes for newly acquired processes
• Experience with Salesforce is a plus